Shipping policy

At Kazamezza, we strive to deliver your orders as quickly and efficiently as possible.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a notification once your order has shipped.

2. Delivery Estimates

• Cairo & Giza: 2–5 business days.

• Other Governorates: 5–7 business days.

• Please note that delivery times may vary during peak seasons or due to shipping carrier delays.

3. Shipping Rates

• Shipping fees are calculated at checkout based on the weight of the items and your delivery location.

4. Payment Options

• We offer Cash on Delivery (COD) as well as online payment options for your convenience.

5. Shipping Address & Accuracy

• Please ensure that your shipping address and phone number are correct at the time of purchase. Kazamezza is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Contact Information If you have any questions about your shipment, please contact us:

• Email: info@kazamezza.com

• Phone: +201099982462

• Address: 6 Mohamed El-Nady St., off Makram Ebeid, Nasr City, Cairo, Egypt.